WombatDialer is built to integrate with your business processes, can receive calls to be made over HTTP and/or notify an external system in real-time of calls made and results gathered. It works natively with the QueueMetrics Call Centre Monitoring Suite in order to produce state-of-the-art campaign analysis and insight.
Used in thousands of contact centres worldwide, WombatDialer offers a broad range of integrated services and features.
- Works with your existing Asterisk PBX
- Easy, automated installation
- High scalability: from one to hundreds of outbound lines on multiple servers
- Runs multiple prioritized campaigns in parallel
- Pervasive security model with extensive auditing capabilities
- Programmable handling of calls that do not complete
- Easy to integrate through its HTTP API
- Strong real-time monitoring capabilities
- Runs locally – you do not have to depend on third-party services
- Provides a set of “building blocks” so you can create custom-tailored solutions
- Available in English, Russian, Spanish and Italian language
- Free e-mail Customers Support within the license duration period
- Free product updates within the license duration period
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