About Us
Delivering exceptional solutions with a talented team for valued clients
Why Us?
Imply IT has been in existence since 2006 with its head office based in Durban and with footprints in Gauteng Province and Western Cape (Cape Town) respectively. We deliver IT services to small to medium-sized enterprises who rely on outsourcing their IT, telephony, and infrastructure maintenance support. Before 2006, the two Directors of Imply IT had run their own IT businesses for almost 10 years before pooling their expertise and specialized technical knowledge (with special interests in Linux, Cloud computing/virtualisation and secured private networks). Concerning Cloud computing, Imply IT, amongst others, owns and maintains hardware in a highly secured, state-of-the-art off-site data centre, offering Cloud Services. Security is maintained through our own dedicated firewall with built-in intrusion detection.
Imply IT prides itself in its growth and has over the years built a reputation as a reliable and trustworthy service provider to more than 500 customers located across Southern Africa active in various sectors, including IT, finance, real estate, legal, business services, trade, catering, manufacturing, and education. Many of these customers have relied on Imply IT services since our inception. Furthermore, we pride ourselves in our strong team of qualified and skilled staff (comprising network and Linux engineers as well as Technicians), many of whom have an average service history of between 11 to 18 years with our company.
- Cloud & Hosting: Microsoft Office 365, Azure, Cloud Servers, and offsite backups.
- Cybersecurity: Protection against data breaches, service disruptions, and network threats.
- Hardware & Software Procurement: High performance products from trusted suppliers, tested for reliability.
- Internet Connectivity: Business grade fibre for uninterrupted access, 24/7/365.
- Structured Cabling: Network installations for new builds, server rooms, and wireless access points.
- Voice Solutions: Scalable VoIP systems for call centers, remote teams, and corporate / retail environments.
- IT Audits & Strategy: On-site assessments and long term planning to future proof your tech.
- IT Management: Asset oversight, uptime optimization, and risk mitigation.
- Future Ready Tech: Guidance on emerging technologies to keep your business ahead.
Careers
Are you a team player with passion and drive, adding a solution-orientated and positive mindset?
Want to join our team? Send through your CV and we will take your submission into account when looking for suitable candidates, who will make an impact in delivering our clients with the high-end support services.
- Freedom
- Innovation
- Entrepreneurialism Mindset
- Teamwork and respect
Current Positions Available:
IT Technician
Location: Durban, KwaZulu-Natal
Position Type: Full-Time
Join Our Team
Imply IT is looking for a skilled, motivated, and customer-focused IT Technician to join our growing Durban-based team.
The successful candidate will be responsible for providing technical support to clients both remotely and on-site, maintaining IT infrastructure, and ensuring the smooth operation of business systems. This role is ideal for an individual who is proactive, reliable, and passionate about delivering exceptional customer service.
Key Responsibilities
Provide first and second-line technical support to clients and end users.
- Diagnose and resolve hardware, software, network, and connectivity issues.
- Install, configure, and maintain desktops, laptops, printers, and peripheral devices.
- Support Microsoft Windows operating systems and Microsoft 365 environments.
- Configure and troubleshoot routers, switches, wireless access points, and other network infrastructure.
- Perform system upgrades, backups, monitoring, and preventative maintenance.
- Manage user accounts, permissions, and security configurations.
- Assist with IT projects, migrations, and new system deployments.
- Provide remote support as well as on-site support at client locations.
- Maintain accurate documentation of support requests, solutions, and system configurations.
Minimum Requirements
Education & Certifications
- Matric (Grade 12).
- Relevant IT qualification preferred.
- Certifications such as A+, N+, Microsoft Certifications, Technology will be advantageous.
Technical Knowledge
Strong knowledge and experience in:
- Microsoft Windows Desktop Operating Systems.
- Microsoft 365 Administration and Support.
- Networking
- Printers and Peripheral Devices.
- Basic Server Administration.
- Remote Support and Monitoring Tools.
Skills & Competencies
- Excellent troubleshooting and problem-solving abilities.
- Strong verbal and written communication skills.
- Ability to work independently and within a team environment.
- Strong organisational and time-management skills.
- Ability to prioritise multiple support requests in a fast-paced environment.
Essential Requirements
- Ability to prioritise multiple support requests in a fast-paced environment.
- Own reliable transport.
- Willingness to travel to client sites when required.
- Ability to provide both remote and on-site support.
- Must reside in, or be willing to relocate to, the Durban area.
- Availability to work after hours or weekends when necessary.
What We Offer
- Competitive market-related salary.
- Ongoing skills development and certification opportunities.
- Exposure to a wide range of technologies and business environments.
- Supportive and professional working environment.
- Career growth and advancement opportunities.
How to Apply
Interested candidates should submit:
- Detailed CV.
- Traceable references.
- Copies of relevant qualifications.
- Copies of certifications.
Email Applications To: cv@implyit.co.za
Reference: IT Technician – Durban
About Imply IT
For over 20 years, Imply IT has been delivering trusted technology solutions and support services to businesses across South Africa. We pride ourselves on providing proactive IT support, innovative solutions, and excellent customer service to our clients.
Only shortlisted candidates will be contacted.
Locations we provide services to:
Our head office is located in Durban, KwaZulu Natal, South Africa and we proudly serve clients across South Africa, with primary operations in the following regions:
- KwaZulu-Natal
- Gauteng
- Western Cape
While these regions represent our core service areas, our extensive network of partners enables us to maintain a strong national presence. This allows us to deliver reliable IT support and solutions to all major regions throughout South Africa and beyond.